Ground Staff / Workmen / Blue Collar Staff

# PROGRAM NAME PROGRAM OBJECTIVES
1 NAV CHETNA Personal & Professional Attributes of a good human being
2 SAMAY PARABANDHAN Managing Time & Tasks, Planning & Organizing
3 VYAKTITV KA VIKAS Personality Development and Grooming
4 BHAVISHYA KA SRIJAN Managing Change, Focused Approach & Strengthening the Future
5 SATKAAR Understanding Customer Behavior, Customer Service Orientation
6 AATMA MANTHAN Self-Realization & Managing Internal Conflicts, Motivation
7 VYAVHAAR D_eveloping a Professional Image while Dealing with Public
8 ZIMMEDAR VYAKTITV Taking Ownership, Managing Interpersonal Conflicts
9 PROFESSIONAL SELLING SKILLS Channel Sales / Direct Sales / Institutional Sales
10 UDAAN Team Building and Team Bonding
11 VICHARAON KA SANCHAAR Communication Skills (Verbal/Non-Verbal/Listening)
12 PEHLA KADAM New Hire Induction, Orientation to Organizational Values, Ethics & Work Culture

JUNIOR / MIDDLE MANAGEMENT PROFESSIONALS

# PROGRAM NAME PROGRAM OBJECTIVES
1 PRESENTATION SKILLS Deliver enchanting business presentations with poise and confidence
2 BUSINESS WRITING SKILLS Improving the written business communication skills (E-mails, Memos, Reports etc.)
3 IMPACTFUL COMMUNICATION Use skills to communicate effectively during business or personal interactions
4 CORPORATE ETIQUETTE Display a well groomed & professional image in the workplace
5 PLANNING & GOAL SETTING Proper planning, setting & achieving goals for professional & personal success
6 TIME MANAGEMENT Manage time, tasks & resources efficiently as well as effectively
7 TEAM MANAGEMENT Manage team members more efficiently to drive productivity
8 WORKPLACE ETHICS Display professional integrity & credibility during workplace interactions
9 TEAM BUI LDING Building productive teams & work effectively as a team member
10 MS-OFFICE Use the MS Office Applications efficiently in daily work schedule
11 CONFLICT MANAGEMENT Avoid & manage conflicts among personalities at workplace
12 INTERPERSONAL SKILLS Develop successful professional relationships at workplace & public interactions
13 TEAM SENSITIZATION Get sensitized to the significance of working as a team
14 TEAM BONDING Bond with team members successfully to achieve the desired results
15 CHANGE MANAGEMENT Accepting/managing change & its consequences effectively at workplace
16 NEGOTIATION SKILLS Negotiate effectively during internal as well as external customer interactions
17 SUPERVISORY SKILLS Supervise and manage people/team members to achieve desired business results
18 PLANNING & ORGANIZING Plan and organize work, tasks & activities to achieve success in life
19 PROFESSIONAL EXCELLENCE Project a professional image during internal & external people interactions
20 SELLING SKILLS Selling products/services in a professional manner
21 INFLUENCING SKILLS Influence clients by using the various push & pull elements of influencing
22 RELATIONSHIP BUILDING Build effective professional relationships with clients to build business relations
23 CONSULTATIVE SALES Sensitization to customer needs to offer best product/service for customer delight
24 KEY ACCOUNT MANAGEMENT Strategic customer relationship management (Corporate/ Institutional Sales)
25 CHANNEL SELLING SKILLS Channel/market development, channel partner management
26 DEALING DIFFICULT CUSTOMERS Managing/responding to difficult customer situations to maintain everyone's interest
27 CUSTOMER CENTRICITY Developing an environment to deliver customer delight in every transaction
28 CUSTOMER SERVICE Service Orientation, understand customer behavior & managing their expectations

SENIOR MANAGEMENT PROFESSIONALS

# PROGRAM NAME PROGRAM OBJECTIVES
1 FOCUSED LEADERSHIP Leading People and Business using concepts like Situation Leadership, Maxwell's thought processes & other renowned concepts
2 DECISION MAKING Learning the process of taking quick and informed business decisions
3 CREATIVITY AND INNOVATION Using a broad range of problem solving & idea generating techniques confidently
4 CHANGE MANAGEMENT Being ready & adaptive to change, driving organizational change initiatives
5 LEADERSHIP- OUTBOUND Leading people from the front, executed in an outbound/experiential mode
6 TEAM BUILDING- OUTBOUND Working together as a team, executed in an outbound/experiential mode
7 MANAGERIAL EFFECTIVENESS Display effective skills & competencies while managing people
8 PERSONAL EFFECTIVENESS Develop and display effectiveness while performing personal & professional tasks
9 PLANNING & ORGANIZING Plan and organize work, tasks & activities to achieve success in life
10 FINANCE FOR NON-FINANCE Understand various aspects of managing finances in a business for people from different departments (all departments other than Finance)
11 WOMEN LEADERSHIP Sensitizing women realize their true potential as leaders. Balancing between Personal & Professional responsibilities to developing a thriving career
12 HR FOR NON-HR Understand different aspects of Human Resource Management (for people from departments other than HR)
13 INTERVIEWING SKILLS Asking appropriate questions to understand the behavioral maturity, motivation & competency levels of candidates
14 COACHING AND MENTORING Manage, coach, mentor & improve our people's performance
15 TIME MANAGEMENT Manage time, tasks & resources efficiently as well as effectively
16 QUALITY MANAGEMENT Managing people to attain/achieve desired quality levels in organizational functioning
17 CONFLICT MANAGEMENT Avoid & manage conflicts among personalities at workplace
18 EFFECTIVE DELEGATION Learning the process of giving the right responsibility to the right people in the team
19 EMOTIONAL INTELLIGENCE Keeping the self, balanced emotionally as leaders & individual contributors in the corporate environment
20 TRAIN THE TRAINER Helping the trainers to learn the art of facilitating training workshops
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